2/19/2014 10:25:00 AM
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HP Color LaserJet 4730 is a color
digital laser printer known for printing excellent printing quality graphics
and documents through its HP ImageRET 3600 printing technology and its HP Color
Sphere toners, HP 4730 toner cartridges: HP Q6460A black toner, HP Q6461A cyan toner, HP Q6462A
yellow toner and HP Q6463A magenta toner. It can print up to 31 pages per
minute for black-and-white printouts and 30 pages per minute for colored
printouts. But just like any other color digital printers, the HP Color
LaserJet 4730 isn’t exempted to common print quality issues. That’s why for
today’s topic, we’re going to give troubleshooting tips and solutions for some
of the usual printing quality problems experienced by printer users. The
following problems and solutions are from HP
Color LaserJet 4730mfp Series Products - Troubleshooting Print Quality:
Printing Black Instead of Color
- Problem: Color mode is not selected in the software application or printer driver.
Answer: Select Color mode instead of Grayscale or Monochrome mode
in the software application or printer driver.
- Problem: The correct printer driver is not selected in the software application.
Answer: Select the correct printer driver.
- Problem: No color appears on the configuration page.
Answer: Consult the service representative.
Incorrect shade
- Problem: The media does not meet the specifications for this MFP.
Answer: For information on media specifications.
- Problem: The MFP is operated in excessively humid conditions.
Answer: Verify that the MFP’s environment is within humidity
specifications.
Missing color
- Problem: Defective HP print cartridge.
Answer: Replace the cartridge.
